Policies and Guidelines – Code of Ethics for Education Agents

US University of Technology, Science and Arts will execute a strategic policy that will include, among others, maintaining strategic alliances with recruitment agencies that help facilitate the Institution’s promotional policies. However the Institution will ensure that the agents abide by strict standards such as the following: 

Conduct of Agents

• All US University of Technology, Science and Arts agents shall at all times conduct themselves with integrity and in a manner that will reflect positively on the image of their profession and of the Institution as reliable and trustworthy providers of high-quality education and training.

• All US University of Technology, Science and Arts agents shall promote themselves and US University of Technology, Science and Arts in a professional and ethical manner and shall ensure that their business activities reflect best practice and demonstrate fairness, consideration and objectivity in their actions.

• No US University of Technology, Science and Arts agents may publish any advertisement or promotional materials which refer in any way to the Institution without its prior approval.

• No US University of Technology, Science and Arts agents may delegate duties or obligations unless expressly approved to do so by the Institution.

• All US University of Technology, Science and Arts agents have to confirm that s/he has read and understood the regulations and guidelines for studying in USA and has kept conversant with the developments as relevant to such representation.

• The agent will not engage in any false, misleading or deceptive conduct or otherwise contravene any of US University of Technology, Science and Arts’ obligations towards the government, the public and students as a whole. 

Communication with clients

• All US University of Technology, Science and Arts agents shall be honest in communicating information about themselves, the Institution and potential students in published, oral or any other form. They shall not knowingly or by a failure of professional standards provide or disseminate false, incomplete or misleading information about US University of Technology, Science and Arts.

Promotional activities

• All US University of Technology, Science and Arts agents shall promote themselves and the Institution fairly and without recourse to unfavourable or negative comparisons with other institutions, or otherwise employ unfair or unprofessional practice to damage the interests of other institutions.

Welfare of Students

• All US University of Technology, Science and Arts agents shall act at all times in the best interests of students or prospective students as well as the Institution. They shall offer advice and counselling and provide information to students, and where appropriate their parents, in a manner consistent with this principle.

Legal Compliance

• All US University of Technology, Science and Arts agents shall conduct themselves with due regard to the regulatory conditions in the market(s) in which they operate. They shall comply with applicable national laws, regulations and official policies.

• All US University of Technology, Science and Arts agents shall conduct themselves with due regard to the need for transparency and openness in all their dealings with client institutions.

• All US University of Technology, Science and Arts agents shall be alert to ethical dilemmas and potential conflicts of interest and seek guidance or objective advice for clients if such situations arise.

Discrimination Policy

• All US University of Technology, Science and Arts agents shall show appropriate sensitivity to and respect for other cultures and value systems and shall not discriminate or tolerate discrimination on the part of others on the basis of ethnic or national origin, gender, sexual orientation, religion, disability or age.

Complaints Procedure

• All US University of Technology, Science and Arts agents shall ensure that clients receive a copy of the “Code of Ethics for Education Agents” at the point of contact and that any complaints arising from the service of that Agent should be referred to US University of Technology, Science and Arts directly.